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1920 Northfield Rd, Nanaimo, BC
carpet stain

Pet Stains and Odor Removal

Accidents happen, especially when you own pets. Here is how we treat and remove your pet’s stains and odors.

Here are three ways of treating stains and odor, minor, moderate and major.

Minor Treatment

This procedure treats the surface of the carpet to remove the stain and reduce odor.

Minor odor is faint, which means you basically have to be on your hands and knees to catch a whiff, or if it is a humid day it can rise from the carpet.

The best deodorizers, designed to be safe for people and pets are what we use to ensure not only cleanliness, but your family’s health too.

Enzymes are sprayed on each stain to eat up the urine bacteria before cleaning. Depending on the severity of the problem determines the amount needed.

If you are smelling odor when you walk into the room, this procedure will only reduce or control the problem, not eliminate it.

Moderate Treatment

With a special oxidizing deodorizer, the stain is saturated so the cleaning agent can reach into the padding of the carpet.

Then the urine gets pulled out using a water claw sub surface extractor which may not completely cure the problem if it is more severe but will significantly reduce the odor.

IF THERE IS WOOD BENEATH THE CARPET, CAUTION SHOULD BE USED. If the urine reaches the concreate it will make the permanent odor worse and the concrete may have to be sealed.

Major Treatment

This treatment is the last resort, only consider it if it is absolutely needed as it can be costly.

If you no longer have any pets living in your home, this is the treatment recommended to eliminate the odor for good.

The carpet is pulled and thoroughly cleaned on both sides using enzymes and oxidizing agents to neutralize the urine.

The padding is discarded and should be replaced. A special, clear odor barrier is used to treat the sub-floor, baseboards and backing of the carpet.

You will need a professional installer to re-lay the carpet.

Note: Most cases the minor and moderate treatments are used. More severe areas are usually treated with the moderate treatment.

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