Expert Area Rug Cleaning to Extend the Life of Your Rugs

From the initial inspection, to the final vacuuming and delivery, your rug is given the Classic Care five star treatment. Our rug cleaning process is done by hand and is repeated until we are fully satisfied with the results.

The use of area rugs in your home is an excellent way to enhance the décor and we know that you spent a lot of time, thought and money in selecting your rug. We believe that area rug cleaning should be done by professionals to avoid your fine rugs being damaged or destroyed.

Area Rug Cleaning Techniques

There are many different types of rugs and each kind needs its own specific cleaning technique. Our technicians are fully trained to effectively steam clean any of your different types of area rugs.

It’s best to bring your rugs into our shop and you will receive a 15% discount. If it’s more convenient for you we will pick up your rugs, clean them and return them back to you. Our 7 step process will remove soil and help bring back the colors that you chose the rug for in the first place.

Area Rug Cleaning – Our 7 Step Process


1 – Initial Rug Inspection

A thorough inspection of your rug includes taking measurements and making notes of all possible repairs that may need attention. When measuring your rug for an estimate, always measure the fringe as part of the length. We will quite often spend a large amount of time getting the fringes to look as good as they can, and that is why we consider that to be part of the square footage.

2 – Dust and Soil Removal

In this step we remove the dust and dry soil from the rug. Whether your rugs are handmade or machine processed they have the unique ability to hold many pounds of dirt. In our experience we get large amounts of sand and dust from the rugs.

Sand is and especially damaging as it will have a cutting effect on your rug’s yarns. Quite often we have rugs come into our facility and unfortunately they lose a tremendous amount of yarn in the vacuuming process due to a lack of regular rug cleaning.

3 – Color Testing of your Rug

We test your rug for vegetable or weak dyes in the fiber to determine how to proceed with the cleaning. We have techniques to treat the rug dyes to control the bleeding. However some rugs will bleed no matter what precautions are taken to control it. In these cases, we will do our best to explain this situation to you before we proceed with the cleaning.

4 – Rug Cleaning Extraction

Using our rug cleaning extraction system and a gentle cleaning agent (based on rug dye type and condition) we clean the soil out of your rug, removing most stains and dirt. We hand clean your rug and we repeated this process until we are satisfied with the results. This steam cleaning process deep cleans to the base of the fiber.

5 – Grooming Your Rug

Before the rug dries, we use combing, brushing or pile fluffing techniques for the most luxurious results.

6 – Drying Your Rug

With the cleaning and grooming steps now complete, your rug is then ready to begin drying. Some rugs are hung to dry naturally, using gravity to pull the water out, while other rugs are dried flat. Air drying methods depend on rug type.

We use fresh air breeze to gently dry your rug and when necessary we have a fans that provide a gentle breeze to remove the final percentage of moisture. We also utilize de-humidifiers to remove the moisture from the room.

We allow the rugs to dry as long as it is necessary so that you have a completely dry rug when it is returned to you.

7 – Final Inspection of Your Rug

When your rug is completely dry we then vacuum the rug again, trim any loose fibers and undertake a final inspection to ensure the rug cleaning results satisfy our high standards. Then we roll your rug up so it is ready for pick up or delivery back to you. We can even custom wrap your area rug for moving or storage.

We are confident that our rug cleaning techniques will exceed your expectations. We promise the most thorough cleaning ever and we guarantee it.


Carpet Cleaning in Nanaimo, Parksville and Qualicum

Proudly serving Ladysmith, Nanaimo, Parksville, and Qualicum Beach


Nanaimo Carpet & Rug Cleaners

Parksville Carpet & Rug Cleaners

Qualicum Beach Carpet & Rug Cleaners


Classic Care Carpet & Upholstery Cleaning Ltd

1920 Northfield Rd. Nanaimo, BC. V9S 3B5

Ph: 250 756-4109

Fx: 250 756-4130

Ph: 250 248-2203